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Exchange & Refund
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We have 30–Day Money-Back Guarantee on unopened merchandise. Items must be returned in good condition, in original boxes, with all paperwork and accessories for full credit.
Check your order carefully. Contact us within 5Â days for exchanges on wrong items. Report damaged items within 3Â days of delivery. No exchange on opened items.
Approved exchanges/returns must be shipped within 10Â days or won't be accepted.
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We charge an 18% restocking fee on merchandise returned without reason and/or notice.
To return/exchange unopened items, email us your order number and reason. Don't ship until you receive a return/exchange number.
Undelivered orders require new shipping payment. Canceled undelivered orders have no shipping refund and restocking fee (5Â $-$15Â for US, 15Â $-$35Â for Canada, 25Â $-$50Â for others).
35$Â fee for each returned check.